General rental conditions
1. Recognition by the General Tourism Commission
The owner certifies that the rented property complies with the provisions of the Executive Decree of the French Community dated 12/07/82, enacted in accordance with the Decree of 16/06/81 concerning rural gîtes, farm gîtes, furnished tourist accommodation, and bed and breakfasts.
2. Use of this Rental Agreement
This contract is exclusively reserved for the rental of properties owned by members of the non-profit association Federation of Gîtes de Wallonie, whose accommodation is recognized by the Tourism Commission.
3. Use of Rented Property
The tenant shall use the rented property according to its intended purpose and with due care. If the actual number of occupants per rental exceeds the accommodation capacity (16 people for the Garden gîte and 12 for the Forest gîte), the owner reserves the right to refuse additional persons without prior agreement or to claim a compensatory price supplement. Any violation of this clause may lead to the immediate termination of this contract at the tenant's expense, with the rental amount remaining definitively retained by the owner.
4. Pets
Pets are not allowed in the garden and forest accommodation. If the owner or manager of the accommodation notices a breach of this article, he or she will be entitled to claim compensation in the form of additional cleaning costs or other types of compensation.
5. Security deposit
In addition to the balance of the rent, a security deposit of 500€ for the Forest Cottage and of 600€ for the Garden Cottage is required by the owner before or upon arrival. The deposit is payable in cash or by bank transfer and is refunded on the day of departure or transferred to the financial account specified by the tenant within 10 business days after the end of the stay, less any costs for restoring the accommodation or any damages recorded.
6. Terms of Concluding this Contract
The general terms and conditions of sale serve as a contract between the owner and the tenants of the accommodation.
The tenant shall pay the deposit within the same period. The balance is due 30 days before check-in, except for last-minute bookings, in which case the total amount must be paid upon arrival. Similarly, the deposit must be settled according to the terms provided in clause 2 of this rental agreement. If the owner does not receive the deposit within the given timeframe, they may withdraw by sending a simple mail within 8 days following the date of late payment.
7. Inventory of Fixtures
An inventory of the equipment in the rented property is conducted at the beginning and end of the stay. The rented property must match the description provided on this website. The tenant must return the property in the same condition as when it was first occupied. The tenant is liable for any loss or damage. Any discrepancies or issues must be reported to the owner or their representative by 10 a.m. on the day following arrival.
Any damaged or missing object or structure must be compensated. The owner will determine the appropriate amount in order to be able to repair or replace it. This amount will be deducted from the security deposit once the damage has been ascertained.
8. Cancellation – Early Departure
All cancellations must be notified by registered letter, fax, or email confirmed by the owner. The tenant may, with the owner’s agreement, substitute any person who agrees to contract under the same terms. In this case, the deposit is considered paid by the substituted tenant. The tenant may also transfer their tenancy to any person approved by the owner, including during the contract’s validity, while remaining personally liable to the owner. In other cases, the 25% deposit remains with the owner as compensation. This compensation increases to 50% of the stay’s price if cancellation occurs 29 to 15 days before the start of the stay; 75% if it occurs 14 to 8 days prior; and 100% if it occurs within 7 days before or on the day of arrival, or in the event of no-show. If the cancellation is initiated by the owner, the owner will refund the paid deposit and an equivalent compensation, increased to 50% of the stay's price if it occurs 29 to 15 days prior to the stay; 75% if it occurs 14 to 8 days before; and 90% if it occurs within 7 days before or on the arrival day. However, compensation is not due in cases of force majeure.
If the tenant does not show up within 24 hours after the scheduled arrival date mentioned in the contract, the contract becomes void, the deposit remains with the owner, who reserves the right to claim the balance from the tenant, and the owner may rent out the property to others.
The tenant’s early departure, regardless of the reason, does not entitle them to any reimbursement, even partial, of the stay’s price.
9. Liability – Insurance
The tenant must occupy the premises responsibly. They are liable for the rented property, its equipment, and the land provided. They will reimburse the owner for any costs resulting from their negligence and agree to report any damage. By renting the property, the tenant is legally required to return it in the condition in which it was received.
10. Charges
The charges are paid at the same time as the rental amount as they are all-inclusive. In the event of early departure, they may be partially reimbursed with the agreement of the owner before the end of the stay.
11. Respect for Neighbors and the Environment
The tenant agrees to behave respectfully toward the residents and the environment in general: wildlife, flora, various equipment, etc.
In the name of respect for neighbours, the owner requests that tenants keep their noise levels down between 10pm and 7am.
12. Disputes
In the absence of an agreement between the parties, they will submit their grievances to the Gîtes de Wallonie secretariat, which will attempt to propose an amicable solution. Failing this, only the courts of the judicial district where the property is located shall have jurisdiction.